Wash and Care Instructions

Vacuuming: Use suction-only mode periodically and strictly avoid the beater brush.

Spills: Blot liquid immediately with a clean cloth; never rub or scrub the stain.

Rotation: Rotate your rug every six months to ensure even wear and sun exposure.

Furniture: Use floor protectors under heavy furniture legs to prevent pile crushing.

Maintenance: Never pull loose threads; simply trim them flush with the pile using scissors.

Cleaning: Professional deep cleaning is recommended every few years to preserve the fibres.

International Shipping Policy

We offer worldwide shipping to ensure our handcrafted rugs reach homes across the globe.

Shipping Fee
International shipping is charged at $5 USD per square foot. The final shipping cost is calculated based on the selected rug size.

Shipping Method
All orders are dispatched through trusted international courier partners to ensure secure and efficient delivery. Each rug is professionally packed to protect its structure, fibres and finish during transit.

Delivery Time
International deliveries typically arrive within 7–14 business days, depending on the destination country and customs clearance procedures.

Shipping Address
Please ensure your shipping details are accurate and complete at checkout. Knotiva Rugs cannot be held responsible for delays, lost shipments or additional charges resulting from incorrect or incomplete address information provided at the time of order.